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Sony 7-35, Kitashinagawa, 6-chrome, Shinagawa-Ku, Tokyo 141-0001, Japan
www.sony.com +81-3-5448-2111    Fax: +81-3-5448-2183  

The Scoop  

With more than 1,000 subsidiary companies, Sony is one of the world's strongest forces in electronics and entertainment. Although Sony, the company that launched the first transistor TV (1959), home video recorder (1964), and Walkman (1979) - is best known for its electronic products, Sony gets only half of its revenues from its electronics arm. The company runs a vast entertainment empire - whose holdings include Columbia Pictures and Tri-Star Pictures film studios and the Columbia and Epic record labels - a fast-growing computer technology arm, a mix of financial and insurance businesses, and a magazine devoted to lifestyle, entertainment, and personal technology. Currently, the company's best sellers are a variety of high-technology products such as Digital 8 Handycam camcorders, Digital Mavica cameras, DVD-video players, and VAIO notebooks. Sony feels that the key to its future growth is in developing digital technologies. As proof of its faith in the digital future, Sony has consolidated its Sony Pictures Imageworks, Sony Online Entertainment, and Columbia TriStar Interactive under the auspices of the new Sony Pictures Digital Entertainment unit. SPDE will develop original games and programs, as well as publish online entertainment related to Sony's movies and TV shows, and produce digital special effects for Sony's movies.

Sony - a name derived from sonus, the Latin word for "sound" - was founded in 1946 by Akio Morita, an heir to a sake fortune. The company enjoyed its initial success by producing the first Japanese tape recorders and portable radios. Since then, Sony has enjoyed success in everything from the Trinitron color television to the Walkman. (Sony's one big miss: its Betamax lost the heated VCR wars to Matsushita's VHS technology). In the 1980s, Sony, faced with increasing competition in the consumer electronic marker, started to diversify its holdings. It began to move aggressively into the computer market - manufacturing chips and floppy disk drives - and to devote more funds to research, facilitating the development of the compact disc. Sony's line of Vaio PCs has been very successful, and the company is now looking into other means of home networking, such as digital netwroks that will link TVs, set-top boxes, and other devices.

In the late 80s, Sony became a major player in the entertainment industry virtually overnight with its purchase of CBS Records for $2 billion in 1988 and Columbia Pictures for $4.9 billion in 1989. In the early 90s, Sony manufactured the extremely popular Apple PowerBook, but failed with its portable CD-player in the U.S. market. It also partnered with Microsoft to produce electronic textbooks and with Sega to make CD video games. Sony has since turned against Microsoft, deciding to use Palm's operating system when looking for a program to run its hand-held devices. Sony now has plans for further ventures with chip-maker Intel and big hopes for WebTV, the recently introduced mass-market Internet provider.

In 1995, relative-unknown Nobuyuki Idei took over as CEO of Sony and radically restructured the company, which startled many since Japanese businesses are known for their cautious, consensus-based style of management. In addition, he tapped John Calley to head weak-performing Sony Pictures Entertainment, which had produced a series of box office disappointments in the mid-1990s. (Sony was forced to take a massive $3.2 billion restructuring charge on Columbia in 1995 to cover the studio's losses). After such hits as Jerry Maguire, Men in Black, and Air Force One, Sony Picture's much-anticipated 1998 remake of Godzilla proved disappointing (relative to the $200 million shunted into its production). Undaunted, Sony Pictures announced plans to produce its own James Bond series - prompting MGM to retaliate with a $100 million copyright lawsuit in August 1998. The year also saw the consolidation of Columbia and TriStar studios into the Columbia TriStar Motion Picture Group, which expects to produce 20 to 24 pictures annually, and the merging of Sony theater chains Loews Theaters and Cineplex Odeon to form Loews Cineplex Entertainment.

Sony has found other ways to entertain us. Its platform software has already found uses in the digital set-top market, as companies including Tele-Communications Inc. have agreed to include Sony technology in their digital set-top devices. But the successful integration of PCs and AV appliances is yet uncertain. The 64-bit Sony PlayStation, produced by Sony Computer Entertainment, is giving Nintendo's N64 a run for its money. The PlayStation plays games from CDs, a cheaper and more appealing alternative to the N64's cartridges. The division has sold more than 33 million units (12 million in North America) and 236 million game CDs since the console's release in 1995. Though a relative newcomer, the PlayStation has amassed a game library five times that of the N64. A new portable version of the PlayStation, the PS One, is about a third of the original's size, and will feature new games, as well as support the old ones. The PS One will be available in the U.S. starting in September 2000. Sony announced that it would license technology from its PlayStation2 to other manufacturers, in the hope of making the PS2 the dominant home entertainment device.

In response to Japan's worst recession since WWII, Sony announced a restructuring plan in March 1999. The company plans to cut 17,000 jobs over the next four years, most of which will be through attrition. By the year 2003, the company plans to shut down 15 manufacturing facilities. In addition, Sony wants to move away from traditional products like TVs and stereos and concentrate more on high-tech products like video games, laptops and digital cameras. After withdrawing from the American cell phone market in 1999, Sony will return in 2001 with phones and mobile gadgets that provide easy access to music, film, and other online content. The new cell phones will be equipped with Sony's Memory Sticks, and all the functionality of a Walkman. Just because the phones will operate as Walkmen does not mean that Sony is leaving the portable music player behind. Sony is working with InterTrust Technologies Corporation to enable PCs and the Memory Stick Walkman and VAIO Music Clip to handle music electronically distributed over the internet. Believing that online music is a market about to explode, Sony became the first major record company to launch a music distribution service on the web. Hoping to fight the illegal distribution that has run rampant on the 'net, a Sony spokesman said, "We want to establish a rule based on copyrights." The company's site makes songs available for only one copy from a PC. So far songs must be paid for via a Japanese credit card, though eventually the service will be extended to the United States. In other online news, Sony began selling consumer electronics over the internet in February 2000, leaving open the possibility of the same for the U.S. Sony's acquisition of Verant Interactive, Inc. in June 2000 will strengthen the company's position as the leading online destination for interactive gamers. Sony is also opening an internet bank, which will offer electronic banking, bill payment, and loans. The accounts can be accessed at ATMs throughout Japan.

Sony's Metreon shopping and entertainment complex has emerged from its first year as a huge success, welcoming 6 million people to its 15-screen theatre and inviting them to play interactive games, try out Sony products, and hopefully leave with a shopping bag in hand. Given the entertainment center's popularity in San Fransisco, Sony is opening new complexes in Germany and Japan. Germany is the site of Sony's new European headquarters, where the company built a $1 billion center featuring offices, apartments, condominiums, and entertainment attractions on the location vacated by the Berlin Wall.

Labor disputes over working conditions at Sony Electronics Indonesia in 2000 resulted in the company firing over half of the 1500 workers at the television and stereo production plant.

Getting Hired  

With its prestige and its multifaceted ventures, Sony can afford to be extremely selective throughout its hiring process. For the most part, application materials are accepted by regular mail, then scanned into a database and electronically sorted for consideration for various positions. Some Sony subsidiaries posts job openings on their web sites. Visit www.Sony.com and click on the "Quick Link" field at the bottom of the page. Campus recruiting is carried out periodically by Sony's individual divisions; contact your school's employment office for details. One insider with Sony Pictures says that the "company is going through a reengineering process which is a nice way of saying - downsizing." Will the euphemisms never stop?

Our Survey Says  

Sony employees are proud to work for a company with "unblemished worldwide prestige" and enjoy having access to "unmatched technological resources." While employees rate entry-level salaries as "average to low," they say that Sony offers a "unique business experience," including a "fast-paced," "high-stress" environment. As for perks:"Sony has one of the best benefits packages in the business and pioneered the domestic partnership program - which has now become standard even among the most conservative employees." Although the atmosphere is "professional," the "dress code is business casual," and "hours are flexible and not too long." Recent hires call Sony's management "receptive to new ideas," but they also say that the relationship between American employees and Japanese executives can be "complicated." Explains Sony employee, "American and Japanese colleagues mix well throughout the company, but it can be very hard for an American to break into the corporate inner circle." A grasp of Japanese is "not necessary, but may make your life easier."

Says one employee with Sony Pictures: "Sony is a very large company so the corporate culture reflects that. But since we are involved in the entertainment business we are naturally more relaxed than say a large bank." That insider continues: "Often, people dress casually, even jeans sometimes - but most people in management wear executive dress." Another contact at Sony Pictures says "The campus has been fully renovated recently - it used to belong to MGM and then Lorimar." Sony also has "a lot of cheerleading - events promoting our product and morale. For many years, Sony was on the decline, until last year when we came back with Men in Black." Hours with the entertainment subsidiary depend on the department, insiders say. Those in production, PR and marketing can expect long hours; others work 9 to 6.

Employment Contact  

Human Resources

Key Competitors  

Bertelsmann AG;Seagram; Time Warner;Viacom;Walt Disney

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